The Virginia Department of Medical Assistance Services (DMAS) will soon start to review Medicaid members’ health coverage. Starting April 1, 2023, Medicaid will send out important letters in the mail to current Medicaid members. These letters will contain information regarding their current health plan and depending on their status, they may need to take further action.
Medicaid members will need to update their mailing address and contact information. Failure to have up to date information can result in a lapse of Medicaid coverage. In the coming months you may have patients lose coverage temporarily as we return to normal enrollment.
- Go online at commonhelp.virginia.gov,
- Call Cover Virginia at 1-855-242-8282,
- Or call their local Department of Social Services.
Please encourage Medicaid members you work with to update their contact information so they can receive important renewal information.